FAQ

Will I receive the absolutely same item as the pic on your website?

Dear customer , Due to chromatic aberration from screen as well as shooting angle difference, It's unavoidable that there might be little difference between the actual items and the pictures on our site. But pls be sure that the high-quality products and excellent services we offer will make you fully satisfied.


Do your prices include any Sales Tax?

All of our price including Sales Tax, that means, we will pay for the sales tax.


When can I expect my order?

One week usually.Here we arrange order package and shipping it within 12hours in our working days - Monday to Friday-4:30 am to 6 pm (GMT +08:00) >. And in others time, we have our service online someday for business busy.


How do I place an online order?

Select the Items that you want to order, Click on "Add to my cart" , check out step by step ,Then we will received your order.


Can I contact you with questions about my order?

If you have questions on a product or service, you can click Llive Help for live chat, Or contact with us by Email :sales@shortugg.com.


How can I be certain that my order has been received?

Upon completion of your order, Bestgolfs will send you an order confirmation e-mail specifying the products and quantities ordered, Total price, and shipping address to your designated email address. Please note that this can only occur if the email address you submitted upon registration is still active.


Can I change my online order?

Please contact with us within 6 hours after you submitted your order If you want to change it!